Opera GmbH & Co. KG is committed to safeguarding the privacy of its website visitors and customers and to keeping any personal data you provide, such as name, address, telephone number or email safe and secure. Our website activities are therefore carried out strictly in accordance with current legislation and the General Data Protection Regulation 2018 (GDPR). This policy outlines what information we may collect from you and how we may use it.
Data recording and transfer
When you visit this website, our web server automatically records log file data which is not associated with any individual person. This data includes, for example, browser type and version, operating system used, referrer URLs (of previously visited pages), the IP address of the computer used (in anonymous format), date and time of server request and the client file request (file name and URL). The data is exclusively collected and used for statistical purposes. It will never be shared with any third parties, either for commercial or non-commercial purposes.
Using your personal data
Personal data will only be collected and used with your express consent e.g. in the course of answering an enquiry. In general, we only collect personal data in order to answer your enquiries, process orders or to provide you with special information or offers. To maintain customer relations, it can sometimes also be necessary for us to store and process your personal data so that we can respond better to your needs, or improve our products and services. We will of course respect your wishes if you do not want your personal data to be used to support our customer relationship management especially for direct marketing or market research.
Unless it is required for business transactions or legal purposes, you can write to us at any time (e.g. via email or fax) withdrawing your consent for us to store your personal data with immediate effect. Your data will never be passed on to third parties unless necessary to comply with statutory obligations.
Accessing, updating and deleting your personal data
In accordance with the current law, you can write to us at any time to find out what personal information we are holding. You should receive an immediate response from us.
Keeping your personal data secure
We take all reasonable technical and organisational precautions to ensure that any personal information you share with us cannot be accessed by unauthorized third parties. We also recommend that you send any sensitive personal data to us by post, since data transfer via email is not guaranteed to be 100 % secure.
Information on Cookies, Google Analytics, Social Plug-ins etc.
We respect your privacy: Our website does not therefore use cookies. These are small files transferred from a web server to a users PC which, as long as they are not deleted, can identify the user on subsequent website visits. We also do not use any social plug-ins relating to social networks such as Facebook or YouTube. Furthermore, we do not use any analytical services such as Google Analytics, trackers or similar technologies, which could automatically recognise you as an individual.
Links to other websites
Our website contains links to other third party sites. Opera GmbH & Co. KG is not responsible for the privacy policies or data protection practices of these third parties.
Newsletter
If you have registered to receive our newsletter, Opera GmbH & Co. KG will only use your supplied data for the express purpose of sending you the newsletter. If you decide to unsubscribe, your data will be immediately deleted. You can unsubscribe at any time using the link in the newsletter, or via “this link”.
Children
Children should not submit any personal information to the Opera GmbH & Co. KG website without the express consent of a parent or other supervisory adult. Opera GmbH & Co. KG advises all parents and supervisory adults to train their children to use personal data safely and responsibly on the internet. Opera GmbH & Co. KG will never knowingly collect or use personal data from children in any way, nor will they disclose it to any third parties.
Changes to this privacy policy
We may update the contents of this privacy policy from time to time, in accordance with statutory guidelines, so please visit this page occasionally to keep up to date with how we are protecting your personal data and improving the performance of our website. If we need to make any significant changes to the collection, use and/or disclosure of the personal data you have given us, this will be clearly communicated to you via information that is easily visible on our website. By using this website, you agree to our terms and conditions regarding the protection of your personal data.
If you have any questions or comments regarding Opera GmbH & Co. KG data protection policy (for example, with regard to accessing or updating your personal data), please contact our Data Protection Officer via email: info(at)opera-tent(dot)com. Type “Data Protection” in the subject line.